LULU Delivery Terms

We roast coffee in Ware every day apart from Sundays (usually) and public holidays, so your coffee is always roasted and packed to order.  If you order before 4pm, your coffee will be roasted, packed and despatched the next day.  

You will receive a confirmation email when your coffee is dispatched.

Sometimes we run out of origin coffees because they are produced in very small runs and are also sold to the public through our shop.  If this happens, we will contact you and offer you an alternative product or a refund.

UK Delivery is made by the Royal Mail standard 48 hour service and is charged by total parcel weight (product + packaging). Please ensure you enter your address correctly, otherwise we cannot despatch your parcel.

Free shipping applies on all UK orders.  We do not currently deliver outside the UK.

For those local to Ware, you can collect from the shop and pick up a coffee while you’re there!  You will be notified via email when your order is ready.  If you would like to collect from the shop and enjoy a coffee on us, please let us know in the notes.